Coastal Tent frequently asked questions - you may be wondering…

WHAT TIME IS CHECK IN/CHECK OUT?

There is a self-check-in only for Cliffside Couples Glamping. Please study your pre-arrival email prior to your stay which includes instructions and a map that will outline where to go to begin the self-check-in. 

  • Check in is after 3pm and strictly no later than 5pm in winter months or 6.30pm in summer months*.
  • Check out is before 10am on the day of departure. 

*Please note: Make sure you time your arrival for day light hours. This means arriving by 5pm in the winter and shoulder months, and by 6.30pm in the summer months. The golf carts you'll be given access to, to transport you to the tent site can't be driven in the dark due to safety reasons.  For safety reasons you will be unable to access your Glam Camp site if you arrive after this time and your stay will be forfeited. 

ACCESS & PARKING

You will receive a map in your pre-arrival email. This map will direct you to Cliffside parking. This is also the location you will start your self-check-in. 

BED & LINEN

The tents sleep a maximum of two, in a luxurious super king-sized bed with hotel quality linen, bedding and towels all provided.

FACILITIES

Cliffside glam camps are off-the-grid, and all power is supplied via solar panels and gas. 

  • The tent ensuites have a pleasant to use odourless composting toilet, sink, and a hot shower.
  • Cooking your meals are done on a gas BBQ. - **please note, you need to bring your own food to cook at your glam camping tent for the self-cater option, there is no access to any other food/restaurants or town. Buggy’s are strictly prohibited to be driven after dark, so you need to bring all food and beverages to last the duration of your stay.
  • Food is stored in the small solar powered fridge and will be fully stocked when you arrive. - *Providing you have purchased the full food and beverage package. 
  • The glam camps have heating so it's cosy all year round or are equipped with cosy blankets and hot water bottles. But please bring your winter woollies in the chilly months as you are in a glamping tent.
  • Tents are solar-powered and guests are encouraged to conserve power.
  • Lighting works in the tents just like at home - flick the switch!
  • There is no mobile phone reception at the Coastal Tents. Mobile phone reception is 100m up the hill behind the tent for the Coastal Tents or at our main car park. There is no WIFI at the tents so you can unplug and truly relax. You can access WIFI at the Cliffside car park where you parked your car. Wifi info can be found on your instructions provided with your buggy on arrival. 

WHAT TO BRING

  • Warm clothes to sit outside and enjoy the view. 
  • If you have not purchased the full food and beverage package you will need to bring all food required for the duration of your stay. Please bring items only that can be cooked on a BBQ. Dinner cannot be purchase at the neighbouring restaurant. Strictly no driving buggies after dark.   
  • Insect repellent and sunscreen.

CANCELLATION POLICY

  • Cancellation or Date Change within 21 - 4 days prior to your reservation date will result in a 50% refund.
  • Cancellation or Date Change within 3 days (72 hours) prior to your reservation date will result in 100% of the total cost of your stay being charged. (no refund available).

PAYMENTS

Payment for booking must be made in full at the time of booking.

All reservations paid for by credit card will attract a 2.5% surcharge. American Express Credit Cards attract a 4% surcharge.

Totara Tree Tent frequently asked questions - you may be wondering…

WHAT TIME IS CHECK IN/CHECK OUT?

Totara Tree Tent is located 15minutes inland from Cliffside, on a working farm. There is a self-check-in only for Cliffside Couples Glamping. Please study your pre-arrival email prior to your stay which includes all information to begin the self-check-in. 

  • Check in is after 3pm on the day of arrival and before dark* 
  • Check out is before 10am on the day of departure. 

*Please note: You must self check-in no later than 5pm in winter months or 6.30pm in summer months. Once dark it can be extremely hard to find your tent. Please arrive well before dark.

ACCESS & PARKING

Please following the driving and parking direction on your arrival email. 

Park inside the fenced off concrete pad - this is a working farm and the cows may decide to bless you with their presence. :) 

BED & LINEN

The tents sleep a maximum of two, in a luxurious super king-sized bed with hotel quality linen, bedding and towels all provided.

FACILITIES

Cliffside glam camps are off-the-grid, and all power is supplied via solar panels and gas. 

  • The tent ensuites have a pleasant to use odourless composting toilet, sink, and a hot shower.
  • Cooking with your meals are done on a gas BBQ. - **please note, you need to bring your own food to cook at your glam camping tent for the self-cater option.
  • Food is stored in the small solar powered fridge and will be fully stocked when you arrive. *Providing you have purchased the full food and beverage package. 
  • The glam camps have heating so it's cosy all year round or are equipped with cosy blankets and hot water bottles. But please bring your winter woollies in the chilly months as you are in a glamping tent.
  • Tents are solar-powered and guests are encouraged to conserve power.
  • Lighting works in the tents just like at home - flick the switch!
  • You will have full mobile reception at our Totara Tree Tent.

WHAT TO BRING

  • Warm clothes to sit outside and enjoy the view. 
  • If you have not purchased the full food and beverage package you will need to bring all food required for the duration of your stay. Please bring items only that can be cooked on a BBQ.      
  • Insect repellent and sunscreen.

CANCELLATION POLICY

  • Cancellation or Date Change within 21 - 4 days prior to your reservation date will result in a 50% refund.
  • Cancellation or Date Change within 3 days (72 hours) prior to your reservation date will result in 100% of the total cost of your stay being charged. (no refund available).

PAYMENTS

Payment for booking must be made in full at the time of booking.

All reservations paid for by credit card will attract a 2.5% surcharge. American Express Credit Cards attract a 4% surcharge.

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Testimonials

Was an amazing stay celebrating 10 years together, we booked a date that ended up being south west winds so we were worried about it being unbearable, but it was pleasant, didn't even notice the wind,… Read More

Morgan voyle

Such a beautiful spot to spend with your partner. Would 100% recommend if you’re looking to get away from the city. Such a bonus having all the food sorted (I was so amazed at how well it was prepared… Read More

We selected the 2-night Couples Experience. It was the best time away! The location was perfect, the food was delicious! The massage was divine! The staff were friendly and a helpful! Highly recommend… Read More

I recommend it for anyone looking for a getaway that is extra special. Words are hard to express how much we enjoyed this secluded retreat. 11.10.24

Jason Swain

First time Glamping this was the best experience to date - the facilities was so clean and the views and the peacefulness was priceless 10/10 100% recommend this place. 21- 1- 23

Hasheta - Coastal Tent Tumbleweed

A great place to spend a relaxing 24 hours having the opportunity to read or write amidst some wonderful surroundings enjoying great service and great food and a very comfortable facility - 22.2.24

Bruce Knox