Check in/out is at Castaways Resort reception, which is well signposted at the entrance of the resort.

There is a self check-in for Cliffside coastal tents. You will recieve pre-arrival instructions and a map that will outline where to go to begin the self check in. 

• Check in is after 3pm on the day of arrival and before dark*
• Check out is before 10am on the day of departure. 

*Please note: Make sure you time your arrival for day light hours. This means arriving by 5pm in the winter and shoulder months, and by 6.30pm in the summer months. The golf carts you'll be given access to, to transport you to the tent site can't be driven in the dark due to safety reasons.  For safety reasons you will be unable to access your Glam Camp site if you arrive after this time and your stay will be forfeited. 

You will receive a map with your pre-arrival email. This map will direct you to Cliffside parking. This is also the location you will start your self check-in. 

The tents sleep a maximum of two, in a luxurious king-sized bed with hotel quality linen, bedding and towels all provided.

Cliffside glam camps are off-the-grid, and all power is supplied via solar panels and gas. 

• The tent ensuites have a pleasant to use odourless composting toilet, sink, and a hot shower.
• Cooking with your meals are done on a gas BBQ.
• Food is stored in the solar powered fridge and will be fully stocked when you arrive. *Providing you have purchased the full food and beverage package. 
• The glam camps are heated so it's warm and cosy all year round and equipt with cosy blankets.
• Lighting works in the tents just like at home - flick the switch!
• Mobile phone reception is 100m up the hill behind the glam camps for the Coastal glam camps or at our main car park. There is no WIFI at the glam camping couples tents. You can access WIFI at the Cliffside car park where you parked your car. Wifi info can be found on your instructions provided with your buggy on arrival. 

• Warm clothes to sit outside and enjoy the view. 
• If you have not purchased the full food and beverage package you will need to bring all food required for the duration of your stay. Please bring items only that can be cooked on a BBQ. Dinner cannot be purchase at the restaurant. Strictly no driving buggies after dark.   

• Cancellation or Date Change within 21 - 4 days prior to your reservation date will result in a 50% refund.
• Cancellation or Date Change within 3 days (72 hours) prior to your reservation date will result in 100% of the total cost of your stay being charged. (no refund available).

Payment for booking must be made in full at the time of booking.

All reservations paid for by credit card will attract a 2.5% surcharge. American Express Credit Cards attract a 4% surcharge.

Totara Tree Tent is located 15minutes inland from Cliffside - Conference, Retreats and Events. You can self check-in using the information provided upon booking. 

• Check in is after 3pm on the day of arrival and before dark* 
• Check out is before 10am on the day of departure. 

*Please note: You must self check-in before 5.00pm. Once dark it can be extremely hard to find your tent. Please arrive well before dark.

Please following the driving and parking direction on your arrival email. 

Park inside the fenced off concrete pad - this is a working farm and the cows may decide to bless you with their presence :) 

The tents sleep a maximum of two, in a luxurious king-sized bed with hotel quality linen, bedding and towels all provided.

Cliffside glam camps are off-the-grid, and all power is supplied via solar panels and gas. 

• The tent ensuites have a pleasant to use odourless composting toilet, sink, and a hot shower.
• Cooking with your meals are done on a gas BBQ.
• Food is stored in the solar powered fridge and will be fully stocked when you arrive. *Providing you have purchased the full food and beverage package. 
• The glam camps are heated so it's warm and cosy all year round and equipt with cosy blankets.
• Lighting works in the tents just like at home - flick the switch!

• You will have full mobile reception at our Totara Tree tent.

• Warm clothes to sit outside and enjoy the view. 
• If you have not purchased the full food and beverage package you will need to bring all food required for the duration     of your stay. Please bring items only that can be cooked on a BBQ.      
• Let us cover all the rest.

• Cancellation or Date Change within 21 - 4 days prior to your reservation date will result in a 50% refund.
• Cancellation or Date Change within 3 days (72 hours) prior to your reservation date will result in 100% of the total cost of your stay being charged. (no refund available).

Payment for booking must be made in full at the time of booking.

All reservations paid for by credit card will attract a 2.5% surcharge. American Express Credit Cards attract a 4% surcharge.